Welcome to KuzFix, your reliable source for tools and home improvement products. We're dedicated to offering a smooth and secure shopping experience, with dependable shipping and convenient return options for customers in the United States and Canada.

Shipping Information:

1. Delivery Locations: KuzFix proudly ships to customers worldwide. Most orders are fulfilled from our primary warehouses located in the United States and Canada. Delivery availability may vary depending on the destination and product type.

2. Shipping Methods: We offer multiple shipping methods, including standard and expedited options. Delivery speed depends on your location and carrier availability. Same-day delivery is not currently supported.

3. Estimated Delivery Times: Estimated delivery windows will be displayed at checkout based on your selected method and shipping destination. Please note that delays may occur during holidays or due to carrier issues.

4. Shipping Costs: Shipping fees are calculated automatically at checkout and are based on destination, package weight and dimensions, and chosen shipping speed.

5. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking link. You can use it to monitor your package in real-time through the carrier’s website.

Returns & Exchanges:

1. Easy Returns: If you are not fully satisfied with your order, you may initiate a return within 14 days of delivery. We accept returns on most new, unused items.

2. How to Return: To start a return, log in to your KuzFix account, go to “My Orders,” and follow the return prompts. Upon approval, you’ll receive instructions and return shipping details.

3. Return Conditions: Returned items must be in original condition with all tags, manuals, and packaging intact. Some products may not be eligible for return due to hygiene, damage, or clearance status. Please see our Return Policy for full details.

4. Refunds & Exchanges: Once we receive and inspect your returned item, we’ll issue your refund to the original payment method. If you prefer an exchange, please indicate this during the return request process.

Need Help?

If you have questions about your shipment or return, we’re here to assist.
Visit our Contact Us page or email us at support@KuzFix.com for help with your order.

Thank you for shopping with KuzFix. We’re committed to making every step of your experience smooth and stress-free.